What is the top speed of the Drax X?
The Drax X can reach speeds of up to 50+ mph in Mode 3 (High). Mode 1 (Low) limits speed to 15 mph for riders learning the bike. Mode 2 (Medium) provides 28 mph for standard trail riding. Actual top speed varies based on rider weight, terrain conditions, and battery charge level.
Is the battery removable?
Yes. The 60V/27Ah lithium battery is fully removable without tools. Unclip the battery from the frame, carry it indoors, and charge at any standard wall outlet. This eliminates the need to move the entire 142-lb bike to a charging location. Full charge takes approximately 5 hours.
How far can I ride on a single charge?
The Drax X delivers up to 60 miles of riding per charge under standard conditions. Actual range depends on rider weight, speed mode used, terrain, and temperature. Aggressive riding at full speed in Mode 3 will reduce range. We recommend charging after each ride session.
What age is this bike for?
The Drax X is designed for riders aged 13 and above. At 4600W peak, 142 lbs, and 50+ mph capability, it is NOT suitable for children under 13. Teen riders should be supervised by a parent or adult at all times. All riders must wear full protective gear including a certified helmet.
What are the speed modes?
Three rider-selectable speed modes: Mode 1 (Low) — 15 mph; Mode 2 (Medium) — 28 mph; Mode 3 (High) — 50+ mph. All new riders on this bike should begin in Mode 1 regardless of prior experience.
What is the difference between 2500W rated power and 4600W peak power?
Rated power (2500W) is the sustained output the motor delivers during normal riding. Peak power (4600W) is the maximum burst output available during hard acceleration or steep climbs, typically held for short durations. The gearbox multiplies this output to 253N·m of wheel-side torque, enabling the bike to handle 60° steep inclines that would overwhelm simpler hub motor designs.
How is the Drax X shipped? Does it need a delivery appointment?
The Drax X ships via LTL freight carrier due to its 142 lb / 179 lb (gross) weight. LTL freight delivery typically requires a scheduled appointment window — the carrier will contact you. Ensure you have space for pallet delivery. Inspect the pallet and box BEFORE signing the delivery receipt and note any visible damage with the driver.
What does UL 2272 certification cover?
UL 2272 covers the complete electric vehicle — electrical system, structural integrity, and mechanical performance — independently tested by American safety laboratories. Unlike many competitors that carry battery-only certification, the Drax X holds UL 2272 for the entire vehicle. The battery carries UN 38.3; the charger is UL-listed.
What is the maximum rider weight?
The Drax X supports a maximum load capacity of 265 lbs (approximately 120 kg). Exceeding this limit can affect performance, handling, and safety, and may void the warranty.
What is the seat height? Who will fit?
The seat height is 33.86” — designed for riders approximately 4'7” to 6'3” tall. Riders under approximately 5'3” (160 cm) may find it challenging to place both feet flat on the ground simultaneously. We strongly recommend confirming fit before purchase.
Can it handle rain or muddy terrain?
The Drax X carries IPX4 water resistance, meaning it handles light rain, wet grass, and mud splashes from all directions. It is NOT waterproof — avoid submerging the bike or riding in heavy sustained rain for extended periods.
What assembly is required?
The bike arrives approximately 85% pre-assembled. You need to attach: handlebars, front wheel (brake caliper alignment required — two adults recommended), headlight cover with front fender, and rear shock absorber. Assembly typically takes 45–60 minutes using the included tool kit. Step-by-step video: youtu.be/ajLdA3UcNiQ
Where can I find replacement parts and support?
Parts: xprousa.com/collections/db-e02-em22-2drax-x-parts | Support: xprousa.com/pages/support-information-for-db-e02 | Contact: xprousa.com/pages/contact-us | PSMax Support: powersportsmax.com/tech_request.php | Assembly Video: youtu.be/ajLdA3UcNiQ
What warranty is included?
1-year frame warranty (structural manufacturing defects), 90-day parts warranty (non-wear manufacturing defects), 90-day battery warranty. Excluded: wear items (tires, brake pads, chain, bulbs), damage from accidents, misuse, or modifications. Policy: xprousa.com/pages/warranty-plicy
How does the Drax X compare to Competitor A?
Key differences: Drax X 4600W gearbox mid-drive vs Competitor A’s 5500W mid-drive. Drax X torque: 253N·m vs Competitor A’s 220N·m. Drax X price: $1,549.95 vs Competitor A’s ~$1,699–$1,899. Drax X range: 60 miles vs Competitor A’s 55–60 miles. Both have removable 60V/27Ah batteries. Drax X wheel size: 19”/17” vs Competitor A’s 17”/14”. Drax X: UL 2272 certified — Competitor A: not confirmed. Drax X: U.S.-based dealer support; Competitor A: brand direct email only.
